Appointments

All patients are seen by appointment booked on the day or in advance.

We guarantee that you can see a doctor on the same day or the next 2 days the surgery is open. Also, that you are able to get an appointment with a doctor more than 2 days in advance.

Automated Check-In

Why not check yourself in with our new easy to use arrival system. For more information please ask at reception.

If you are unable to keep your appointment, please notify the surgery so that we can offer the appointment to another patient.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

Telephone Advice

If you feel that your problem could be resolved by a telephone discussion with the doctor or nurse, please mention this to the receptionist. You will be required to leave a number and a doctor or nurse will phone you back.